24/7 Monitoring & Support

<span class="text-18-medium"> UCGP Consult delivers enterprise-grade 24×7 Support and troubleshooting assistance tailored to elevate your IT infrastructure. Entrust us with the meticulous care of your software and both on-premise and cloud architectures, allowing you to direct your full attention to your core business operations. </span>

<span class="text-18-medium">Our 24×7 IT Support Department exclusively comprises expert-level Senior Engineers, ensuring unparalleled expertise at your service. With resolution processes grounded in industry best practices, our 24×7 Support Service desk acts as the singular point of contact for all support requests, offering continuous monitoring, critical patching, and agile troubleshooting.</span>

<span class="text-18-medium">Our 24×7 Support Services includes:</span>

  • <span class="text-18-list-item"> 24×7 IT Infrastructure Support, Monitoring, and Troubleshooting</span>
  • <span class="text-18-list-item">Incident Remediation and Resolution </span>
  • <span class="text-18-list-item">Remote workstations and servers support</span>
  • <span class="text-18-list-item">Patch Management</span>
  • <span class="text-18-list-item">Validation of Antivirus Protection and Virus Scanning</span>

<span class="text-18-medium">Optimize your business productivity with UCGP Consult's 24×7 Support Services. Take advantage of our expertise and experience uninterrupted support tailored to meet your business needs.</span>

Our certified professionals will help you to get the most out of your IT infrastructure.
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Recognitions & Certifications

Case studies

See how our solutions create measurable results for brands just like yours.
SMBs

Oracle + SQL server + Weblogic + Fargate Migration from on-premises to Amazon Web Services

AWS EC2
AWS Fargate
AWS RDS
Cloudwatch
AWS S3
SMBs

Jenkins CI/CD build from GIT

Jenkins
Git
AWS EC2
AWS Fargate
AWS RDS

Oracle DBA Health-check & Monitoring

Azure
Oracle Database
Oracle Apex
Oracle FMW
Oracle Forms and Reports
Enterprise

Oracle DB housekeeping & upgrade, servers migration

Oracle Database
Oracle DataGuard
Oracle RMAN
on-prem
SMBs

Oracle DB & on-prem servers 24/7 support

Oracle Database
on-prem
Oracle E-Business Suite (EBS)
Enterprise

Oracle ADB & AWS Administration

AWS Auora
Oracle Autonomous Database
OCI Kubernetes Engine
Gitlab CI/CD
OCI Functions

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